WCLS Day 3 - Leadership events

CEO Programme: Leadership in post-normal times: Applying foresight for organisational learning

08:30 – 12:30 - Grand Ballroom 2

No one can predict the future. And yet, the complexities underlying and surrounding life in today’s world point toward disruption, technological change, and a litany of critical uncertainties.

In order to thrive, rather than merely survive, in these “post-normal times” organisations must “use the future” and deploy tactical and strategic approaches to foster learning paradigms based on curiosity, experimentation, and anticipation.

As a widely used approach for building a forward-looking culture, ‘foresight’ provides a rich array of tools, methods, and approaches aimed at enhancing the capacity and capability of leadership to drive organisational transformation.

Organised around three key questions - what’s next? what if? and what now? - this session draws on case studies, research, and gaming aimed at instilling a ‘futures mindset’ in participants.

This programme is supported by MSD

Full agenda available here

Leadership strategies: Effectively communicating in culturally diverse settings

13:30 - 17:30 - Grand Ballroom 2

• E. Blair Holladay, PhD, MASCP, SCT(ASCP)CM, ASCP Chief Executive Officer
• Lotte Mulder, Ed.M., ASCP Senior Manager, Organizational Leadership and Patient Engagement, Director of ASCP Leadership Institute®

Description:

Understanding and leading transformational change can only be accomplished using effective communications that are tailored to specific cultures. Within today’s complex healthcare environment, both practitioners and patients are influenced by their culture, amplifying the need for cultural understanding and effective communications. 
National, organisational, leadership, and professional cultures impact effective leadership, communication, and behaviours. Leaders who pay attention to cultural differences improve the leadership pipeline and the overall quality of healthcare. 
This session will review proven data and describe the skills needed by leaders using emotional intelligence as a driver for navigating change within differing languages and cultural barriers. Additionally, the presenters will connect emotional intelligence and cultural awareness to increase leadership effectiveness. The session will end with roundtable discussions to help participants embed these concepts into their leadership practices. 

Session organised and delivered by American Society for Clinical Pathology (ASCP)