Leadership strategies: Achieve your leadership potential

Course Overview

This online course provides the tools and case-based discussions for participants to increase personal leadership competencies around communication, collaboration, and performance. Participants will better understand and demonstrate emotional intelligence as it relates to their own behaviors and understanding others. Participants will also receive insights into their own behavioral preferences in the workplace and those of others. In addition, participants will learn how to adapt and stretch their preferred behavioral style to meet the needs of others and how to recognize behavior patterns.

This course will define and provide tools for participants to improve their coaching processes, including important elements such as giving and receiving feedback, creating a learning environment, and fostering motivation. Concepts of performance management will be addressed, including how to conduct a performance review, best practices in how to approach employee development, how to determining performance standards, and the steps involved in implementing performance improvement plans. This course will put into context how maintaining collaborative performance processes boost productivity and continuous development for employees, therefore maximizing their potential.

Participants will also learn tools for enhancing their priority and goal-setting skills, such as self-monitoring practices, how to set different types of goals, methods of planning, prioritizing techniques, decision-making models, and habit-forming practices. 

Finally, participants will learn about the different types of and sources of stress. Participants will also learn how certain types of stress motivate and increase productivity and methods for reducing stress, improving coping skills, and creating an action plan to handle stressful situations and circumstances.

Target Audience

Anyone with a personal interest in leadership and increasing their self-awareness and understanding of others. Participants do not need to currently be serving in a leadership position, but some leadership experience, either personal or professional, is recommended.

Learning Objectives

After completion of the course participants will be able to:

  1. Build and sustain more efficient leadership roles through increasing communication and collaboration effectiveness
  2. Increase and apply emotionally intelligent behaviors to leadership circumstances to foster success
  3. Support and increase employee performance through collaborative performance coaching processes
  4. Analyze coping resources and skills to develop strategies for managing stress and to implement priority-setting techniques
  5. Increase personal leadership competencies that can be applied to multiple circumstances, and situations

Course Timeline

May - June 2020 Applications open
15-30 June 2020 Review of applications and notification of selected participants
July - October 2020 Master course delivery
Meet the course faculty

Course Leader 


Lotte Mulder, Ph.D.

Title: Director of Leadership and Empowerment
Organisation: American Society for Clinical Pathology

Dr. Mulder earned her Ph.D. in Organizational Leadership at The Chicago School of Professional Psychology in 2020, where she researched the cultural applicability of leadership training. She earned her Master of Education from the Harvard Graduate School of Education in 2013, where she focused on Leadership and Group Development. While there, she became the Chair of the Harvard Graduate School Leadership Institute, a semester-long intensive leadership course for 30 selected participants from the 12 Graduate Schools at Harvard. In addition, she worked at the Center for Public Leadership at the Kennedy School of Government, co-facilitating and redesigning its leadership courses. After she graduated, Lotte started her own consulting company, focusing on establishing leadership practices in organizations, creating effective organizational structures, and interpersonal coaching. 

Originally from the Netherlands, Dr. Mulder brings a profound knowledge of other cultures and differences in leadership styles. Professionally, Dr. Mulder comes from a background in experiential leadership, working in Africa, Latin America, Asia, and the U.S. There she worked to increase leadership skills in young adults through cultural immersion, service learning and refugee issues, and cross-cultural interpretation.

Dr. Mulder currently works as the Director of Leadership and Empowerment at the American Society for Clinical Pathology (ASCP), in Chicago, USA. There, she designed and facilitates the ASCP Leadership Institute and directs ASCP Patients Champions, a program that empowers patients, caregivers, and advocates through education and awareness about diagnostics, lab tests, and pathology follow-up care through the real-life stories of patients, our Patient Champions. She is also a founding member of the ASCP Innovation Team and of the Diversity and Inclusion Committee.

Faculty member

Dan Milner

Dan Milner, MD, MSc (Epi), FASCP,

Title: Chief Medical Officer
Organisation: American Society for Clinical Pathology

Dr. Milner completed his MD at the University of Alabama School of Medicine in 2000 and his residency/fellowship in Anatomic Pathology/Clinical Pathology/Microbiology at the Brigham and Women’s Hospital in 2005. Dr. Milner began working in Africa in 1997 as a medical student and has built an international reputation as an expert in cerebral malaria. In parallel with this, he has been heavily involved in pathology capacity building in many countries and, most notably, led the team that built an anatomic pathology laboratory in Rwanda and Haiti for advance cancer diagnostics. Before joining ASCP in 2016, Dr. Milner spent 11 years at Harvard where he taught pathology, microbiology, and infectious disease; was the primary lead for infectious disease consultations in AP/CP; and was the recipient of numerous research grants in the areas of malaria and HIV. Dr. Milner is the author of over 100 publications and has presented national and internationally on his work in more than 20 countries.

At ASCP, Dr. Milner is responsible for medical oversight of activities. He provides vision, direction, and execution of ASCP’s Center for Global Health programs including PEPFAR laboratory strengthening programs and global oncology outreach through the Partners for Cancer Diagnosis and Treatment Initiative. Dr. Milner and the CGH manage over 80 active collaborations with governments, NGOs, industry, academic centers, and international organizations with activity in more than 20 countries. Dr. Milner’s leadership roles/experience with global efforts is extensive. 

This Master Course is supported by the American Society for Clinical Pathology (ASCP)

Last update: 
Friday 22 May 2020